Job Description

1. To assist the veterinarians in day to day task.
2. To handle patients and restrain patients during procedures.
3. To process samples for laboratory testing and operate the blood machines.
4. To assist with x-ray and/or surgery preparations, setting up the operating theatre, assist the veterinarians during surgery, cleaning and sterilize the surgical instruments and operating theatre post surgery.
5. To provide animal nursing and maintaining general welfare for hospitalised patients and boarders, including vitals monitoring, wound management and bandaging support, preparing food, medicate, feeding and exercising.
6. To coordinate medical centre's waste and sharp disposal and ensuring practice compliance with waste and sharp items disposal regulations.
7. To maintain medical centre hygiene standards in general, clean and disinfect cages, kennels and common areas; maintain and upkeep of feeding utensils.
8. To maintain a high standard of patient care, maintaining good relationships with clients and providing excellent customer service to encourage repeat business.
9. Perform reception duties, including answering the telephone, making appointments, preparing accounts, accepting payments and writing receipts
10. Arrange the entire schedule of appointments (outpatient, inpatient, surgical, pet transportation) for each day and manage client's ward visits.
11. Manage and prepare quotations, invoices, update the cash register and get ready the important assignments for the next day.
12. To dispense medications and provide clear and accurate dosing instruction to clients on medicines prescribed by Veterinarians.
13. Maintain stock control, top up and/or coordinate for medical centre's order including medicine, consumables and domestic items, keep record and follow-up on pending items.
14. Record and maintain clinical and office records, filing and knowledge of computer system.
15. Ad-hoc/ others duties assign from management from time to time.

Requirements

• At least a Higher Secondary /STPM/ A Level/ Pre-U, Diploma, Advanced/ Higher/ Graduate Diploma.
• Diploma/ Certificate in Veterinary Nursing/ Animal Sciences/ related courses will be an advantage.
• Preferably 1 year clinic experience but entry level candidates with positive attitudes will be considered
• Able to follow directions with and without supervision.
• Good client care and communication skills.
• Committed and passion with animal care. Comfortable holding and restraining both dogs and cats.
• Able to work in team & multitask.
• Must be able to work in shifts and weekends.